User Access Control

Define permissions and restrictions for users of your account

Valerie avatar
Written by Valerie
Updated over a week ago

The Access Control page allows you to have multiple users on your account with custom permissions. Add users, or remove users' previous employees from your account. Define each user's permissions, all in one spot.

You'll also have access to a full Audit Log so you can review changes made by each user.

NOTE: Alerts are specific to each user. 


Adding a User

First, go to the Access Control page. The number of users available to you depends on your subscription and billing add-ons and is noted in the top-right corner of the page.

To create a new user, enter their email, name, password (optional), and finally the permissions you want them to have for your account.

  • NOTE: The option to create a password for the user or leave the password field blank. If left blank, we will send the user an email link that allows them to set their own password. 


Available Permissions

Permission

Description

Requirements

View reports

View all reports without seeing profit margins for permitted locations.

View cost & profit margins

View gross profit margins on all products and reports for permitted locations.

Required by the Manage POs & Manage Internal Transfers permissions.

Update stock counts & prices

Add, remove, & edit stock counts and prices for permitted locations.

NOTE: This is independent of the Manage Stocktakes permission.

Required by the Product management permission.

View stock counts & prices

View stock counts and prices for permitted locations.

Required by the Update stock counts permission.

Product management

Create, edit, and delete products & variants.

Requires permission for all locations and the Update stock counts & prices permission.

Manage POs

Create and edit purchase orders for permitted locations.

Requires the View cost & profit margin permission

Receive POs

Receive open purchase orders for permitted locations.

Manage internal transfers

Create and edit internal transfers for permitted locations.

Receive internal transfers

Receive open internal transfers for permitted locations.

Account management

Manage account settings, integrations, billing, locations, and timezones.

Required by the Manage users & permissions permission.

Requires permission for all locations.

Manage users & permissions

Manage user access and permissions.

Requires Account management permission.

Submit Stocktakes

Create, modify, and submit stocktakes for approval.

Manage Stocktakes

Approve Stocktakes, apply Stocktake changes to inventory quantities, and manage Stocktake settings.

Manage invoices

View, create, and update invoices.

Assemblies

Create and update assemblies.

Share Bulletins

Share bulletins with the team.

Required by the Manage bulletin board permission.

Manage Bulletin Board

Ability to (un)pin and unshare other users' bulletins.

  • View reports - User can access all reports (cost and profit values may be hidden: see below).

  • View cost & profit margins - User can see the cost of goods and profit information.

  • Update stock counts & prices - User can update quantities. prices, and costs.

  • View stock counts & prices - User can view stock counts and prices for permitted locations.

  • Product management - User can make updates to inventory information (e.g. create products, edit prices, update quantities, etc.).

  • Manage POs - User can create and edit Purchase Orders. Since this requires access to view costs, it also requires the View cost & profit margins permission to be enabled.

  • Receive POs - User can receive Purchase Orders.

  • Manage Internal Transfers - User can create and edit Internal Transfers.

  • Receive Internal Transfers - User can receive Internal Transfers at permitted locations.

  • Account management - User can view and update settings, including integrations, business info, and billing.

  • Manage users & permissions - User can access to the Access Control page and manage the permissions of others.

  • Submit Stocktakes - User can create, modify, and submit stocktakes for approval.

  • Manage Stocktakes - User can approve stocktakes and apply stocktake changes to inventory quantities.

  • Manage invoices - User can view, create, and update invoices.

  • Assemblies - User can create and update assemblies.

  • Share Bulletins - Permission to share bulletins with the team.

    • New permission as of 8/31/23 for upcoming changes to the Home page. More information coming soon.

  • Manage Bulletin Board - Permission to (un)pin and unshare other users' bulletins.

    • New permission as of 8/31/23 for upcoming changes to the Home page. More information coming soon.

NOTE: Certain permissions are dependent on others. Just hover your mouse over the ⓘ for details:


Location permissions

Thrive allows you to limit a user only to select locations. This means you can restrict a user from certain functions by location. 

  • NOTE: Certain permissions, such as Product Management, require all locations to be enabled. This is because Products are cross-location by nature, so the ability to create or edit product properties is a multi-location permission.

See the chart above for details.


Removing a User

To remove a user, click on their email address (on the Access Control page) and click the red trashcan button. This will remove their access from Thrive.

Deleting a user will not remove the User Name/actions from the Audit Log. We keep that for the historical record, so the user name at the time of the action will always be associated with each other.

To take it a step further, if a user’s name is changed (and the user is not deleted), the Audit Log will continue to show the name of the user at the time of the change.


Total number of users available per plan: 

  • Standard Plan: 2

  • Professional Plan: 5

  • Elite Plan: 10

  • Enterprise Plan: 20

Additional users can be added in groups of 5 as a Billing Add-On. Each additional group of 5 costs $50/mo or $500/yr ($42/mo). 

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