Do you need inventory in Thrive to reflect on your POS or e-commerce integration? If so, please continue!
When to use this option:
A new integration (an e-commerce store, Clover, etc.) has been added to a location and you want to export your Thrive inventory information.
Inventory has already been created in Thrive Inventory and an empty integration was connected.
After cloning products to a new location. Just make sure your POS account is empty first!
This can also sync products and inventory between your point of sale and e-commerce integration under one location.
This means whether you sell a product in your store via the point of sale OR on your website via the e-commerce integration, the sale will deduct available quantities from the same inventory. The deduction in inventory would be reflected in both the POS and the e-comm platform. This is because both the e-commerce integration and traditional point of sale are linked to the same location, and will appear together.
NOTE: Please make sure product and quantity syncing are ON for the integration you are exporting to.
Important: If you've loaded data into Thrive, and exported it to an integration that already has items in it, Thrive may create duplicates. Ideally, an export out of Thrive Inventory will be going to an empty, newly connected integration (Square, Clover, Shopify, etc.).
How to Export to an Integration
For Clover & WooCommerce: In the Locations and Integrations tab, click on the integration name and select the gear wheel at the top of the panel:
For Square & Shopify:
When NOT to use this option:
Changes to inventory have been made in Thrive and aren't actively syncing to your POS. Learn more about that process.
An integration was connected to Thrive and inventory information was imported. Learn more on how Thrive syncs.
When you need to IMPORT inventory from an integration to Thrive. Please consult this article in our Help Section for help with importing inventory information.
We've put together a flowchart to help you determine which way to go with a more visual explanation: