Let's say you just got your e-commerce website up and running. Now you want to connect that website to your current Thrive account and have your store and website deducted from the same pool of inventory.
Follow the steps below:
Step 1. Confirm that you want your e-commerce integration to be connected to the same location.
This is a little difficult to explain with just text, so we've put together a helpful flowchart to help you decide the right steps for your business:
Step 2. If yes, add the e-commerce integration below your POS
From the Locations & Integrations tab, find the current location and select the "Add integration to..." option.
Select your e-commerce provider and follow the steps to connect the integration.
DO NOT import inventory information from the e-commerce integration.
Step 3. Export to your integration
This process will enable the inventory that's currently in Thrive to go out to your e-commerce integration as well.
If your online POS already contains inventory, you'll need to empty it out first to avoid creating duplicates. If you have questions about this, please contact us (using the chat bubble in the bottom-right corner of this page).
Here is the guide to the export process.
Going forward, updates in Thrive will affect both integrations. Likewise, sales in either integration will decrease inventory from both integrations.