Changes and updates to inventory and quantities should ONLY be made in Thrive.
Any change or update made in Thrive will reflect automatically in minutes at the point of sale, as long as the integration settings are set to sync (as recommended).
Changes to inventory information made in your integration will never pull into Thrive automatically.
Sales made at your point of sale will be decremented automatically within Thrive.
NOTE: Inventory changes and updates can also be made via
Spreadsheet Bulk Upload
The "Actions" Button
To update inventory quantities, costs, and prices in Thrive, go to the Inventory page and follow the steps below:
Click on the Actions dropdown.
Use this to adjust an existing quantity to match what you have in stock such as when you do an inventory recount to verify.
For example: If you have an existing quantity of 5 and want to change it to 1, editing using this option will replace that 5 with a 1.
Changing the cost, will update the Default Cost. It will not affect change any Lot Costs. Learn more
Useful for: Updating many Variants after a manual count & updating prices.
Use this to add new items to existing quantities. For example: If you have an existing quantity of 1, adding 5 using the Add option will give a total of 6 items when you save.
Changing the cost will enter the incoming Lot at the new cost. It will not affect the Default Cost. Learn more
Useful for: Receiving new shipments of existing stock & updating prices.
Note: You can also "Add" a negative number (e.g. "-3") to deduct quantities instead of editing.
This option will take you to the Internal Transfers page where you can move inventory between locations.
Deleting products cannot be undone! To learn more about this method (and another) for deleting products and variants, click the button below:
Always leave a note! Notes are strongly recommended for all changes. You can always go back and see the note that was made on any change.
Thrive makes it easy to manage inventory and keep track of all changes to your Inventory History. Simply click on the number in the Qty. In Stock column to view the Inventory History.
NOTE: If Thrive changes are not showing up at the point of sale, please check out this article with troubleshooting tips.