Alerts will let you know when inventory is running low.
We've created condition-based alerts in Thrive. When you create an alert, you tell Thrive, "Please alert me when a Product meets these conditions."
When you get an alert, you can reorder those products and always stay stocked!
Alerts are included with Starter plans and above.
Chat with us for a free 14-day trial to see if the Starter Plan is right for you.
Creating an Alert
To create a new Alert click on the profile icon in the bottom left corner of your account, then click on the alert subscriptions tab. Finally, click on the "Create an Alert" button.
Here are the steps to set up the Alert -
Give your Alert a name. Good labeling practices are half the battle when it comes to inventory management!
Fill in the first condition. It can be either:
- Quantity - is less than or equal to - This is the 'magic number' triggering the alert. or...
- Days of Stock Remaining - We estimate how many days remain until you sell your last unit. This is based on Thrive's Stock Forecast Report. (Professional and Elite plans only)Add at least one more condition, such as Category or Product Name. Be sure to double-check your spelling!
See for yourself:
Notifications
We'll notify you via email once alerts trigger. You'll receive regular emails when a product dips below your alert level.
Keep in mind:
When you create an alert, all currently matching products will not trigger a notification. This prevents flooding your inbox with low inventory alerts on the initial creation.
After the alert creation, if a product stays below the alert threshold, it will never trigger a notification.
If a product goes above the alert level and returns below the threshold, it will trigger a notification.
If a product has no inventory, and inventory is added, and is below the threshold, it will trigger a notification
Currently, emails are the only way to receive external notifications about alerts, but we are exploring added options such as SMS or push notifications via a mobile app.
Please note:
Alerts are specific to individual users. Different users can set up different alerts. Reorder points are universal and are the same for everyone on the account.
If a product is running low when the alert is set, an email will not be sent immediately—not until the product hits the alert level again.
Alerts can take up to 30 minutes to go into effect.
Each user has their own set of alerts. Learn more
Alerts vs. Reorder Points
Reorder points are another way of defining low inventory. Alerts are meant to NOTIFY you once products are below their Alert quantity. It is a more urgent threshold.
Active Alerts display on your Dashboard, as shown here:
View All Low Inventory Products
You can view all your low products in two ways:
On the Products page, using the 'Low inventory' Filter:
Pull a Low Inventory Report