Potential ad-blockers issues
Certain ad-blockers can accidentally block features of the Thrive app itself. This can lead to things like unresponsive toggles or the inability to get a message if we need to reach out about something crucial, like billing issues.
A simple fix
Most ad-blockers allow you to "whitelist" or permit certain sites. This means the ad-blocker would create an exception for Thrive. You'll find that in the settings of your browser extension/add-on. You can also disable the ad-blocker manually on the Thrive page.