The main difference
Active products will appear in the merchant account integration and will be available for sale
Inactive products will NOT be available for sale in the merchant account integration. It will still be available in the inventory list in Thrive by Shopventory.
Use Case Examples
If you have a retail store and you'd like to receive a product into inventory, but not sell until a certain date, you can simply deactivate the products for now. That will keep it from appearing on the point of sale, but will track it in Thrive Inventory.
If you have a restaurant/bar/café, you likely don't want your employees to be able to sell raw ingredients to your Customers. Simply mark those products as Inactive. Thrive Inventory will still track them if they're used in Bundles and/or received manually.
Some businesses even prefer to track things like office supplies and cleaning products via Thrive Inventory.
There are a number of reasons from seasonality, to recalls, to weekend-only specials. Thrive Inventory gives you the control to determine what inventory is and is not for sale.
* Some sales providers, like Square, allow items to sync without any active locations. In these cases, inactive items will still appear in your Square web dashboard. They will not be enabled at any locations, however, or be available at the point of sale.
Things to remember
When a product is made Inactive, the tie is severed between Thrive inventory and the integration. Therefore, please note that when the item is switched back to Active, it will override any changes that were made to the item within the integration.
For more information on how Thrive Inventory syncs with integrations, check out the article: How Shopventory Syncs.
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