Importing inventory information is actually a part of the initial connection process, but inventory information can be imported to Shopventory afterwards. 

NOTE: This is a manual process that is only recommended for initial setup. It should ideally NOT be a regular practice.


What this will do

This process will pull inventory information from your merchant account integration into Shopventory. 

Common concerns:

  • Importing is not selective. It reads ALL inventory information from your integration and writes it to Shopventory.
  • If there is a Product that already exists in both systems and is syncing between the two, it will not be duplicated.
  • Importing can take 5-60 minutes depending on the amount of inventory in your integration.
  • Anywhere there is a disagreement between the integration and Shopventory, the integration will win.
  • If your integration does not support partial quantities (for example .5 units in stock), this may set your Shopventory quantities to ZERO. As of 12/16/19, Shopify has been known to do this when importing.
  • Importing is NOT recommended as a regular practice. This is recommended for initial setup or in the case that an employee has accidentally entered inventory information into the point of sale/e-commerce system vs in Shopventory as recommended.


How to Import:

  1. Go to the  Locations and Integrations tab in the 'Settings' section of Shopventory.
  2. Click on the integration name. 
  3. Click on the gear wheel at the top of the panel. 
  4. Select the Import option

On the following page, you'll be given the option for the inventory information you'd like to import. Simply select what you'd like to import.

Different integrations have different options: 

  • Clover, Shopify  — Catalog, Costs, and Quantities
  • WooCommerce, Square — Catalog and Quantities (no Costs)
  • PayPal Here — Catalog only


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