Thrive integrates with multiple systems, and sometimes, the wording in our system will be slightly different from what you see within your provider.
You can import your product catalog when you first connect your integration to Thrive. However, Thrive won't import all fields since different integrations restrict what we can access.
Here's a quick general reference guide on how Thrive syncs data with your point of sale or e-commerce website.
For information on any additional fields, check out the linked integration-specific articles at the bottom of this section.
Thrive | Big Commerce | Clover | Shopify | Square | Woo Commerce |
Product Name | Product Name | Name | Product Title | Name | Product Name |
Categories | Category | Category | Tag | Category | Category |
SKU | SKU | SKU | SKU | SKU | SKU |
Barcode | Product UPC/EAN | Product Code | Barcode | GTIN | N/A |
Variants | Variants | Variants | Variants | Variants | Variations |
Price | Price | Price | Price | Price | Regular Price |
Default Cost | Cost | Default | Cost per item | N/A | N/A |
Lot Cost | N/A | N/A | N/A | N/A | N/A |
Product Images | Image | N/A | Product Images | Image | Media |
Modifiers | N/A | Modifiers | N/A | Modifiers | N/A |
Vendors | N/A | N/A | N/A | N/A | N/A |
Expiration Dates | N/A | N/A | N/A | N/A | N/A |
NOTE: PayPal Here's API has been deprecated and is causing Thrive to not work properly with some accounts. Read more here.
We support some data and fields that your integration does not, and vice versa. If a field exists ONLY in your integration (and Thrive does not sync to it as shown in the above table or in the specific integration articles below), you will want to update the field directly in your integration.
For any field that Thrive does sync to, you'll want to make that update directly in our software.
For more information on how we sync with your specific integration, choose from the options below:
Integration-specific fields
Most of the fields we sync out will be the same across each integration, but some can be integration-specific, including:
Shipping
For details on the specific shipping fields, we sync to BigCommerce, Shopify, and WooCommerce; check out this article:
Things to Note:
For a product to sync to BigCommerce, it must have at least one Category assigned to it.
SKUs will show up in the Variations field of BigCommerce.
On Clover, to see items grouped with their variants, use the Clover Inventory app on your Clover device.
Square only allows one Category to sync over from Thrive.
Tags/Labels generated from the SKU field will not scan on the Shopify POS. Instead, use the Barcode field.
Certain fields on your integration are only available for specific plans. For example, the GTIN field is only available on the Square for Retail Plan. Please contact your integration provider directly to see if a product field is available in your account.