Subcategories can be created and managed on the Categories page in Thrive. For regular Category help, click here
Important things to know:
ONLY WooCommerce and BigCommerce users will actually see Subcategories used on the provider end.
Any other merchant account integration provider will just see the lowest Subcategory pushed to the point of sale/web store.
When filtering by category, in a report or pop-up window, only the exact category is used.
For example, when filtering a report for "Apparel," it will only show items assigned directly to Apparel. It will not include subcategory sales of "Shirts" or "Pants."
To see a report which includes multiple subcategories, select each one individually in your filter.
Parent Categories
In order to make a Category a Subcategory, all you have to do is open it up and assign it a "Parent" Category.
Parent Categories allow for more advanced e-commerce navigation and more flexible reporting. The hierarchy goes:
Parent Category
Subcategory
A Subcategory can also be set as a Parent if you want to create a further delineation:
Parent Category
Subcategory
Sub-Subcategory (just make the Category above into a Parent)
To create a Subcategory, simply select a Parent Category at the bottom of the page to establish the relationship.
Category chains are not limited, so you can establish as many layers as you need!
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