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Getting Started
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Getting Started with Thrive
Getting Started with Thrive

First steps for brand new users

Chris avatar
Written by Chris
Updated over a week ago

Hi! We're glad you've decided to give Thrive a try. Here are a few tips to help you get started using our service:


1. Take our quick course on Getting Started

  • The course contains 6 videos, pro tips, and questions to test your knowledge.

  • Great for beginners, but also for seasoned pros to learn the ins and outs of Thrive.

  • Head over to Thrive University to get started now!

2. Stop using your point of sale provider's inventory app

  • All inventory changes should now be done exclusively in Thrive.

  • Changes made in Thrive will automatically be reflected in your point of sale.

  • Updating quantities in your provider's (Clover, Square, etc.) system can lead to inventory discrepancies. Learn more

3. Nothing changes in the sales process

  • Ringing up your Customers is exactly the same as it was before.

  • Sales at the point of sale are automatically reported back to Thrive to deduct quantities and put together reports.

4. Enjoy your full-feature 30-day free trial

  • The average merchant ends up saving 6+ payroll hours per week using Thrive.

  • Thrive is a monthly (or yearly) subscription. No contracts. No commitments. No kidding!

5. We're here to help

  • Live Customer Support is available from 9 a.m. to 8 p.m. Eastern (6 a.m. to 5 p.m. Pacific) Monday through Friday.

  • Support is available in English and Español. Other languages are welcome to write in, but we will rely on Google Translate™ for correspondence.

  • We answer every question you send, but it may be quicker to look it up in our 24-Hour Help Section at help.thrivemetrics.com. (You're there now).

  • Schedule a Personal Training Session with a Thrive expert if you need personalized one-on-one training. Learn more


For more step-by-step instructions on getting started, be sure to check out and download our online checklist:

Stick it where it's visible to make sure everyone on the
team is (literally) on the same page!


If you have questions, just click the chat icon in the bottom right-hand corner to start a conversation or click here to send us an email. Your feedback is also more than welcome! 

Thanks for trying Thrive!

Read the next article here: Now What?

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