An "integration" refers to a connection
between Thrive Inventory and a merchant provider system.
For instance, if I connect a Square or Clover location to Thrive Inventory.
Learn more below:
Before you begin! ⚠️
Connecting an integration to Thrive Inventory will link the two systems together.
If you are linking your very first integration, we recommend importing the inventory information from the integration after connecting.
If you are linking an additional integration or connecting a new integration to a new location, we recommend connecting an EMPTY integration and exporting from Thrive Inventory to the integration after connecting.
If you're not sure how to proceed, please start a chat and reach out to Customer Care. We are happy to walk through and recommend the best course of action.
Connecting a merchant account integration
You can do this in the Locations and Integrations tab in the Settings section.
To add an integration to an existing location, click the Connect a merchant account to ______ button:
You can also add additional merchant account integrations to the same location by clicking on the Location Name:
The next screen will prompt you to pick your POS (Point Of Sale) or e-commerce merchant account provider.
Click on the merchant account integration you want to connect and follow the steps!
You will be prompted to log in and "introduce" Thrive Inventory to your register so we can have authorized access to pull information from that register. Since each sales channel is slightly different, you'll want to be sure you are connecting to the correct account, following the prompts, and reading closely.
For WooCommerce customers, there are a few extra steps to establish a connection. Click here for more information.
NOTE: If you want to push Thrive Inventory's information out to a new (empty) integration, it may be a good idea to export the Thrive Inventory location's inventory to your newly connected integration.
Once your integration is connected, we recommend activating inventory syncing.
Going forward, all additions, updates, or changes to inventory should ONLY be made in Thrive Inventory.
Still have questions? We are here to help!
Start a chat with us by clicking the chat bubble at the bottom-right of this page.