Thrive and BigCommerce both have many product fields and there are some differences between the two platforms. When you first connect your BigCommerce account to Thrive, you have the option to import your product catalog (from BigCommerce). However, Thrive won't import all fields since BigCommerce places restrictions on what exactly we can import.
Here are the product fields Thrive import when you first connect your BigCommerce account and import your catalog (please note if the product field is not listed, we will not sync it):
Once you've connected and imported your catalog from BigCommerce to Thrive, Thrive will now sync updates to product fields to your BigCommerce account. More information on how Thrive syncs can be found here.
Below are the fields we sync in real-time (along with a few notable ones that we do not sync):
For details on the specific shipping fields we sync to BigCommerce, check out this article:
Things to Note:
A product must have at least one Category to sync to BigCommerce.
SKUs will show up in the Variations field of BigCommerce
If you have questions about a particular field syncing, please refer to this guide first as it will have the most up-to-date information.
Still have questions? We are here to help!
Start a chat with us by clicking the chat bubble at the bottom-right of this page.