Account Settings

30-Day Money-Back Guarantee

We’ve got you covered with our money-back guarantee within the first 30 days of paid service.

Written by Chris
Updated over a week ago

Syncing: Importing and Exporting

How to move inventory information from one system to another

Written by Mario
Updated over a week ago

User Single Session Management with Enhanced Security

Built-in protections for your log-in credentials.

Written by Ashley Fankhauser
Updated over a week ago

Pricing Details

More information on Thrive Inventory by Shopventory pricing

Written by Chris
Updated over a week ago

Plans and Billing

How to change your subscription and billing information

Written by Joe Barlow
Updated over a week ago

Timezone Settings

Setting the correct timezones for your business and its locations.

Written by Joe Barlow
Updated over a week ago

Average Monthly Transaction usage

What it is and why it's important.

Written by Chris
Updated over a week ago

How Thrive Average Monthly Transactions are calculated

Details on how the number is calculated and why it's important.

Written by Chris
Updated over a week ago

Example of how Average Monthly Transactions are calculated and billed

In-depth example of how Average Monthly Transactions are calculated

Written by Chris
Updated over a week ago

Benefits of a Professional Plan

The Professional Plan is our most popular option for customers. Here are more details on why it's worth the switch!

Written by Chris
Updated over a week ago

Billing Add-Ons

Add Custom Reports, Additional Users, or QuickBooks Daily Syncing

Written by Sean Staicer
Updated over a week ago

User Access Control

Define permissions and restrictions for users of your account

Written by Valerie
Updated over a week ago

Thrive Inventory and Square for Retail

How does Thrive Inventory work with Square for Retail vs Square

Written by Valerie
Updated over a week ago

Currencies

How to set your preferred currency

Written by Ashley Fankhauser
Updated over a week ago

Changing​/Resetting Your Password

Securing and accessing your account

Written by Valerie
Updated over a week ago

Referral Program

Get $50 for every user you refer to Thrive Inventory by Shopventory.

Written by Sean Staicer
Updated over a week ago

What's Included in the Free Basic Plan?

The details on the Basic plan

Written by Joe Barlow
Updated over a week ago

Cancel My Paid Subscription

Downgrading from a paid plan to free Basic

Written by Chris
Updated this week

Shopify Multiple Locations

Converting to multiple locations in Shopify.

Written by Joe Barlow
Updated over a week ago

How to create an Apple App Store and Google Play Store Developer Account

These accounts are what's needed to list your new Shopventory Mobile Commerce App on the App Stores for your customers to download.

Written by Sean Staicer
Updated over a week ago