All Collections
How-To's & FAQs
Guides to educate and answer our most common questions.



Changing/Resetting Your Password
How to find your Total Number of Products
Creating Products
Updating Quantities, Costs, and Prices
Receiving Inventory
Editing and Deleting Products
Refunds, Returns, and Exchanges
Editing Quantities Video
Consolidating Products Across Locations
Delete Products & Variants
How to Delete Products in your integration
Cancel My Paid Subscription
Consignment (Workarounds)
Serial Numbers
Amazon Alexa Integration
How to create an Apple App Store and Google Play Store Developer Account
FAQ (Frequently Asked Questions)
I can't log in!
How to Use Live Chat
Benefits of a Professional Plan
Benefits of the Standard Plan
What's Included in the Starter Plan?
What's Included in the Free Basic Plan?
Products Not Syncing
Barcode Scanning FAQs
Duplicate Products
Pushing All Un-synced Products
Negative Quantities
Inventory Tracking "Disabled"
Can't Update Quantities
System Specifications
Ad-Blockers and Thrive
"Authentication Credentials Not Provided" Error
Reauthorize Integration Error