Shopventory is continually improving. Software requires consistent maintenance and upgrades to ensure performance and security.
For the best experience, access Shopventory on a laptop or desktop computer with a recent operating system (released in the past few years), ample screen size (minimum 7 inches), a fast internet connection, and an up-to-date browser.
Note: Windows 7 and 8 are being deprecated (phased out) by Microsoft and are NOT considered recent operating systems.
We recommend Google Chrome.
We recommend using Chrome for the most seamless experience of Shopventory.
If you are using other browsers (Safari, Firefox, Microsoft Edge, Internet Explorer, Mobile Safari, Opera, etc.) you may experience some minor technical difficulties. Here are some things you can try to troubleshoot with that may help solve the problem.
1. Refresh the page
Oftentimes, a simple refresh is all that's needed!
2. Check the browser version
You can click here to see if your browser is up to date. If Shopventory used to work on your browser before, try rolling back your browser to an earlier version.
3. Check your add-ons
If your browser has add-ons or extensions that block cookies or scripts (e.g. ad-blockers, anti-virus or privacy tracking apps), try to disable these add-ons and run the action again.
4. Clear your browser cache and cookies
Log out of Shopventory and clear your browser's cache and cookies. Close and re-open the browser once that's done to try again.
5. Try a different browser
Alternatively, switch to using Shopventory on a different browser. This may indicate the browser requires an update from Shopventory. Please contact us for assistance.