When to delete from the provider

This should ONLY be done when you want to export inventory information from Shopventory to populate a new sales channel. 

These instructions are for wiping out ALL the inventory data on the merchant account before connecting Shopventory in order to re-populate the integration with Shopventory's inventory data after connecting.

⚠️ Do not delete products from your merchant account integration to remove them from Shopventory. That will cause issues! ⚠️

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In order to delete multiple products from Shopventory, you can learn more in this article.
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Shopify:

This will be done from the products page:
(Store-Name.myshopify.com/admin/products)

There is a master checkbox at the top of most item lists. You can click the master checkbox to select every list item on a page. You can select more than 50 items for a bulk action.

  • Click the master checkbox.
  • Click Select all 50+ items from your store (if needed)
  • Select Actions > Delete selected products

Note

Performing bulk actions on 50+ items can take a few minutes. If you have selected all list items for a bulk action, then wait for the bulk action to complete before making other changes.

Clover:

  1. Go to your Clover Inventory tab and view your Items.
  2. Click on the Green number by “results per page” and select the largest number available.
  3. Click “Select All”.
  4. Click “Delete (#)”   

Square:

Square requires inventory to be exported in a CSV (spreadsheet file) and then re-imported to Square in order to delete. 

Here are the steps to follow in Square:

1. Sign in to your Square dashboard and go to the Item Library.
2. Click Import/Export at the top-right of the page> Export Items. 

3. Make the necessary edits to you item library by putting an N in the "Enabled" column to delete the product at that location.

Import the Updated CSV:

  1. Visit Items in your online Square Dashboard.
  2. Click Import Items at the top right of dashboard.
  3. Select Replace Item Library and click Next.
  4. Drag and drop your updated spreadsheet template file into your Dashboard.
  5. Click Upload.
  6. Review your changes and click Confirm Import.

WooCommerce:

Products can be deleted page by page in the Products page in the WooCommerce admin area.

Steps:

1. Select all the products using the master checkbox at the top of the page. 

2. Select Bulk Actions > Move to Trash > Apply
3. Go go the Trash tab.

4. Repeat steps 1 & 2, but this time select Delete Permanently

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Please start a chat if you have any questions or need clarification. This process can cause issues if not done correctly. 

⚠️ Do not delete products from your merchant account integration to remove them from Shopventory. That will cause issues! ⚠️

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